A field study was run in Italy in 2004 to understand which are the main benefits required by a company in a certain facility management approach and how the suppliers' selection and evaluation criteria can eventually vary depending on the management approach considered. This study involved both companies that offer facility management services and companies that had partially or completely outsourced their building services.
The Italian approach to the Facility Management: results of a field research
VERONESI, VITTORIA;ZAMBONI, SILVIA
2006
Abstract
A field study was run in Italy in 2004 to understand which are the main benefits required by a company in a certain facility management approach and how the suppliers' selection and evaluation criteria can eventually vary depending on the management approach considered. This study involved both companies that offer facility management services and companies that had partially or completely outsourced their building services.
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