Dopo avere chiarito il concetto di valore generato peri clienti e il suo legame con il valore dell’impresa (paragrafo 2), si descrive un modello gestionale utile per dare concretezza alla customer centricity, rimuovendo le cause, esterne ed interne all’impresa, che possono ostacolarla (paragrafo 3). Ci si focalizza quindi sulla fedeltà dei clienti (paragrafo 4) e sull’analisi del portafoglio di relazioni di mercato (paragrafo 5).
This chapter reviews the economic literature on subjective expectations in the domain of education with a focus on high income countries. It begins with highlighting the motivations that prompted systematic survey elicitation and statistical analysis of youth's expectations of the returns to schooling and with tracing key milestones in the development of this research program. It then proceeds to reviewing the relevant body of research by organizing the discussion around four topics: (i) the...
The relational foundation of collaboration in a cultural and social hub: the case of Le Serre dei Giardini Margherita, Bologna
Our study highlights the potential role of collaborative spaces in catalyzing the emergence and realization of collaborative project, as well as the elements that might foster or inhibit these processes.
The essay highlights a set of usually neglected basic properties that the governance of firms should have in common with any other legal entity in a modern constitutional democratic order, synthesized in 10 attributes of ‘principled governance’: ‘legal entity’, ‘societas’,‘ responsibility’, ‘public interest’, ‘constitutionality’, ‘democracy’, ‘knowledgeability’, ‘multiplicity’, ‘thirdness’, and ‘ purposefulness’. All these principles are justified in terms of the classic organizational eff...
With the spread of the coronavirus disease across over 100 countries and its status upgraded to that of a pandemic on 11 March 2020 (World Health Organization), increased attention is being placed on the policy measures that may be required to effectively curb the rate of contagion within and across countries. Currently, several governments, such as China, Italy, Spain, Japan and the Republic of Korea, have implemented emergency measures informed by the principle of social distancing to limit...
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