POLYAKOVA, ALEXANDRA
 Distribuzione geografica
Continente #
EU - Europa 133
NA - Nord America 98
AS - Asia 73
SA - Sud America 3
OC - Oceania 1
Totale 308
Nazione #
US - Stati Uniti d'America 93
DE - Germania 36
IT - Italia 33
CN - Cina 31
IE - Irlanda 29
GB - Regno Unito 15
HK - Hong Kong 11
SG - Singapore 9
PK - Pakistan 5
UA - Ucraina 5
RU - Federazione Russa 4
TW - Taiwan 4
VN - Vietnam 4
CA - Canada 3
FR - Francia 3
TR - Turchia 3
BR - Brasile 2
CH - Svizzera 2
IN - India 2
KR - Corea 2
TT - Trinidad e Tobago 2
AR - Argentina 1
AU - Australia 1
DK - Danimarca 1
FI - Finlandia 1
IM - Isola di Man 1
JP - Giappone 1
LV - Lettonia 1
NL - Olanda 1
SE - Svezia 1
UZ - Uzbekistan 1
Totale 308
Città #
Dublin 29
Frankfurt am Main 25
Ann Arbor 24
Milan 13
Hong Kong 9
Chandler 8
Southend 6
Ashburn 5
Redwood City 5
Singapore 5
Beijing 4
Cagliari 4
Jacksonville 4
New York 4
Birmingham 3
Boardman 3
Dong Ket 3
Shanghai 3
Wilmington 3
Xizhi District 3
Albiolo 2
Bonndorf 2
Boston 2
Fremont 2
Geneva 2
Guangzhou 2
Lawrence 2
Modena 2
Mumbai 2
Rawalpindi 2
Rome 2
Taranto 2
Toronto 2
Zhengzhou 2
Bari 1
Cesano 1
Douglas 1
Eisenberg 1
Fairfield 1
Frederiksberg 1
Hamburg 1
Hanoi 1
Helsinki 1
Islamabad 1
Istanbul 1
Kaohsiung City 1
Kilburn 1
Legnago 1
London 1
Magenta 1
Montréal 1
Mountain View 1
Multan 1
Nunspeet 1
Nuremberg 1
Peñal 1
Potsdam 1
Riga 1
Seoul 1
Tashkent 1
Tokyo 1
Trincity 1
Totale 219
Nome #
Customers’ emotions in service failure and recovery: a meta-analysis 139
Free upgrades with costly consequences: can preferential treatment inflate customers’ enttlement and induce negative behaviors? 104
Consumer entitlement: its antecedents and consequences: three essays 27
Customers’ Emotions in Service Failure and Recovery: a Meta-Analysis 21
Customers’ Emotions in Service Failure and Recovery: A Meta-Analysis 16
Getting Emotional Twice: An Analysis of Patterns of Emotional States After Failure and Recovery 12
Totale 319
Categoria #
all - tutte 1.677
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 1.677


Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2019/202039 0 0 0 0 0 0 10 5 10 1 7 6
2020/202129 3 1 0 1 4 4 1 2 2 1 2 8
2021/202243 0 3 0 0 2 7 1 2 2 8 9 9
2022/202389 10 8 8 8 3 2 0 6 35 3 2 4
2023/2024102 7 13 8 2 9 3 10 15 4 0 16 15
2024/202517 0 2 12 2 0 1 0 0 0 0 0 0
Totale 319