This paper presents a quantitative study that explores whether small-to-medium sized enterprises (SMEs) in Italy are more responsive than large enterprises and, if so, why. In the last few years, the responsiveness of the logistics and the innovation processes alike has been considered a key driver of competitiveness. Several studies have suggested that a company’s size is a major determinant of responsiveness and that SMEs have both strengths and weaknesses that influence their ability to promptly react to customer needs. The evidence of this study indicates that SMEs are more responsive than large companies in terms of innovation and delivery, but they are less well performing in terms of internal efficiency.

The responsiveness of italian plants. Determinants and dimensions

GRANDO, ALBERTO;BELVEDERE, VALERIA;PAPADIMITRIOU, THANOS
2008

Abstract

This paper presents a quantitative study that explores whether small-to-medium sized enterprises (SMEs) in Italy are more responsive than large enterprises and, if so, why. In the last few years, the responsiveness of the logistics and the innovation processes alike has been considered a key driver of competitiveness. Several studies have suggested that a company’s size is a major determinant of responsiveness and that SMEs have both strengths and weaknesses that influence their ability to promptly react to customer needs. The evidence of this study indicates that SMEs are more responsive than large companies in terms of innovation and delivery, but they are less well performing in terms of internal efficiency.
2008
Euroma Conference 2008 - Tradition and Innovation in Operations Management
Grando, Alberto; Belvedere, Valeria; Papadimitriou, Thanos
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/529391
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact