An exploratory study of State-owned museum performance in Italy. The interplay between director's characteristics and board diversity

The chapter explores the evolution of governance for this specic type of organization, which in Italy remains under strict government control, while necessarily opening up to a broader set of stakeholders. The interplay between the director and the board affects the museum’s performance. Specifically, the chapter focuses on the role of directors’ gender, nationality, and human capital characteristics (represented by their international experience and curatorial experience with Italian heritage) and on how directors interact with a board that has diverse (as opposed to homogeneous) competencies and experiences