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|Titolo:||Information and Communication Technology Evaluation: Role, Methods and Practices in the Public Sector|
|Data di pubblicazione:||2007|
|Autori interni:||BUCCOLIERO, LUCA|
|Autori:||L. Buccoliero; S. Calciolari|
|Titolo del libro:||Developments in e-Government. A Critical Analysis|
|Tutti i curatori:||GRIFFIN D.; TREVORROW P.; HALPIN E.|
|Abstract:||The recent and pervasive diffusion of ICT into commerce, industry and the public sector has led to a revolution whose consequences are potentially comparable to those produced by the industrial revolution. ICT has been assigned a key role in promoting the development of what is generally termed the “new economy” The typical organisational form of production in this new economy is the networked company, which applies ICT to redesign processes and relations in a useful (effective) and cost-effective (efficient) way. This substantial and far-reaching change also affects the public sector as it is directly involved in productive processes and it also governs social and economic activities. Public action is subject to the principle of ‘value for money’ because of scarcity of resources. Therefore, the ability to prioritise investments and the ability to identify the best alternative are two key issues. In this context, ICT evaluation represents a key means of enhancing the decisionmaking process in the public sphere. Essential to determining the value of ICT investment is the relation between the costs incurred for the acquisition and introduction of ICT and the gain from better management. In addition, since egovernment initiatives gain from the “network model”, ICT evaluation can improve planning at a national level by coordinating ICT strategies adopted by individual public institutions.|
|Appare nelle tipologie:||20 - Contributo in volume Capitolo o Saggio Scientifico|
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