Customers’ Emotions in Service Failure and Recovery: a Meta-Analysis
2017 Orsingher, Chiara; Valentini, Sara; Polyakova, Alexandra
Do Multichannel Customers Really Outperform? Retention, Revenues, and Multichannel Usage in a Contractual Setting
2009 Valentini, Sara; Montaguti, Elisa; S. A., Neslin
Customer evolution in sales channel migration
2008 Valentini, Sara; Neslin, A. SCOTT.; Montaguti, Elisa
Do Marketing Campaigns Produce Multi-channel Buying and More Profitable Customers? A Field Test
2014 Montaguti, Elisa; Scott A., Neslin; Valentini, Sara
How Brands Can Boost their Fan Pages’ Overall Sharing: The ‘Right’ Variation of Fit between Online Contents and Brand Fan Pages
2017 Vecchioni, Federica; Montaguti, Elisa; Valentini, Sara
A meta-analysis of satisfaction with complaint handling in services
2007 Orsingher, Chiara; M., De Angelis; Valentini, Sara
Being the First Entrant and Getting Stuck in the Middle: The Disadvantage of the Intermediate Pioneer
2017 Zammit, Alessandra; Montaguti, Elisa; Valentini, Sara
Exploring the Acquisition Funnel: The Role of Marketing Activities and Searching Behavior in Driving New Users Toward Acquisition
2018 Vecchioni, Federica; Montaguti, Elisa; Valentini, Sara
Getting Emotional Twice: An Analysis of Patterns of Emotional States After Failure and Recovery
2015 Valentini, Sara; Orsingher, Chiara; Polyakova, Alexandra
The Impact of Channel Mix and Channel Acquisition on Revenues, Retention and CLV
2017 Montaguti, Elisa; Scott, Neslin; Valentini, Sara
The donation potential of value-driven youth and non-formal education organizations: the case of the Scout Movement
2015 Missoni, Eduardo
How do firms ask for consumers’ data permission? And how do customers react
2019 Caterina, D'Assergio; Montaguti, Elisa; Valentini, Sara
Dependent random probabilities for inference on partially exchangeable data
2011 Lijoi, Antonio
The Omnichannel Deal Prone Consumer
2018 Valentini, Sara; Montaguti, Elisa; Neslin, Scott
The Impact of Customer Multichannel Choices on Revenues and Retention
2010 Valentini, Sara; Montaguti, Elisa; Neslin, S. A.
A note on the simulation of Levy processes with a view towards applications
2003 Epifani, Ilenia; Lijoi, Antonio; Pruenster, Igor
Some issues in Bayesian nonparamterics
2004 Pruenster, Igor
The Role of the Fit between the Brand Fan Page and the Post in Determining Re-broadcasting Activity
2015 Montaguti, Elisa; Valentini, Sara; Vecchioni, Federica
On the transition function of some time-dependent Dirichlet and gamma processes
2016 Lijoi, Antonio; Ruggiero, Matteo; Spanò, Dario
A Metaverse Typology: Exploring the Role of Immersivity and Centralization in Driving Value Creation
2024 DE ROSSI, LEONARDO MARIA; Salviotti, Gianluca; Abbatemarco, Nico; Diaferia, Lorenzo
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Scopri
Tipologia
- 60 - Contribution in proceedings ...882
Data di pubblicazione
- In corso di stampa1
- 2020 - 2026440
- 2010 - 2019395
- 2000 - 200940
- 1993 - 19996
Editore
- (seleziona...)354
- Association for Computational Lin...137
- Springer108
- Association for Computing Machinery55
- Giuffrè20
- SOCIETA’ ITALIANA MARKETING11
- Pearson8
- Academy of Management7
- Giappichelli Editore7
- American Marketing Association6
Rivista
- ACADEMY OF MANAGEMENT ANNUAL MEET...1
- ELECTRONIC PROCEEDINGS IN THEORET...1
- GLOBAL FASHION MANAGEMENT CONFERE...1
- PROCEEDINGS OF THE ... IEEE SYMPO...1
Serie
- LECTURE NOTES IN COMPUTER SCIENCE47
- PROCEEDINGS OF MACHINE LEARNING R...34
- LEIBNIZ INTERNATIONAL PROCEEDINGS...16
- CEUR WORKSHOP PROCEEDINGS6
- ITALIAN STATISTICAL SOCIETY SERIE...3
- ADVANCES IN CONSUMER RESEARCH2
- ADVANCES IN NEURAL INFORMATION PR...2
- INTERNATIONAL CONFERENCE ON THE E...2
- PROCEEDINGS - ACADEMY OF MANAGEMENT2
- PROCEEDINGS OF THE CONFERENCE - A...2
Keyword
- NATURAL LANGUAGE PROCESSING107
- CRYPTOGRAPHY33
- HATE SPEECH25
- natural language processing19
- Cryptography18
- ONLINE LEARNING16
- APPROXIMATION ALGORITHMS14
- NLP14
- FINE-GRAINED COMPLEXITY13
- DEEP LEARNING12
Lingua
- eng794
- ita81
- fre4
- spa4
- por1
Accesso al fulltext
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- open234
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