Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes of intra-organisational structure and relationships are required in order to create, capture and deliver value. In such a context, this paper investigates how the servitization level of a PSS offering impacts on the organisational dimension of a company through a case study. Evidence from the empirical investigation are then discussed and summarised into two main propositions

Aligning the servitization level of a company with its organizational configuration

SONGINI, LUCREZIA;
2010

Abstract

Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes of intra-organisational structure and relationships are required in order to create, capture and deliver value. In such a context, this paper investigates how the servitization level of a PSS offering impacts on the organisational dimension of a company through a case study. Evidence from the empirical investigation are then discussed and summarised into two main propositions
2010
9788276444612
Proceedings of 2011 APMS “Value Networks: innovation technologies and management”
P., Gaiardelli; B., Resta; Songini, Lucrezia; G., Pezzotta
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/3846102
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