This work explores the consequences of the managerial discourses on flexible work mediated by technology. The study – based on a multiple case analysis – points out the relevance and the impact of information and communication technology (ICT) on both “rational” firm’s productivity and “normative” employees’ psychological contract. Finally, we suggest some implementation guidelines for successful ICT work solutions
ICT and changing working relationships: rational or normative fashion?
IMPERATORI, BARBARA;
2008
Abstract
This work explores the consequences of the managerial discourses on flexible work mediated by technology. The study – based on a multiple case analysis – points out the relevance and the impact of information and communication technology (ICT) on both “rational” firm’s productivity and “normative” employees’ psychological contract. Finally, we suggest some implementation guidelines for successful ICT work solutions
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