Organizational Implications of Managing the HRIS Employee Experience

The aim of this article is to study the employee experience of human resource information systems (HRIS) as the sum of all perceptions that managers, employees, and the human resource (HR) personnel develop in their interaction with different channels (IT applications), such as Web sites, portals, personal digital assistants (PDAs), kiosks, call centers, e-mails, and other such instruments. Nurturing the employee experience of HRIS (also named only employee experience) means finding a perfect match between employees’ expectations and the HR proposition, which entails focusing to the experience each employee has every time he or she interacts with human resource management systems through different channels.