We identify two main social aggregations on the Internet that may offer an excellent support to online marketing distribution strategies: Firm- Managed Communities and Social Communities. This paper aims at showing how online participation has an impact on the customer purchase decision process.
Beyond knowledge and brandig: The impact of online communities on buying behavior
MANDELLI, ANDREINA;VIANELLO, SILVIA
2009
Abstract
We identify two main social aggregations on the Internet that may offer an excellent support to online marketing distribution strategies: Firm- Managed Communities and Social Communities. This paper aims at showing how online participation has an impact on the customer purchase decision process.
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