Strategic Capabilities and Internet Resources in Procurement: A Resource-Based View of B-to-B Buying Process

This paper seeks to adopt a resource-based approach to investigate the link between procurement capabilities, internet resources, and performance. It aims to cover two gaps in the operations management literature: the missing links between procurement capabilities and the performance of a firm, and the role of internet resources in shaping such links. After the identification of two key capabilities in procurement and the introduction of internet resources, the relationships with performance are empirically tested in a sample of 93 firms in the textile and clothing industry in Italy. Data were analysed using a partial least-squares technique and main and interaction effects were investigated.