Artificial intelligence is redefining marketing tools, processes, and skills, raising profound questions about the future role of the discipline. Starting from this scenario, a perspective is proposed that enhances the evolutionary resilience of marketing and reaffirms its strategic centrality. Indeed, marketing remains essential as a builder of trust, a generator of differentiation, and a guide to sensemaking processes. In doing all this, it contributes to sustainable development and inclusion, extending to the new inequalities generated by digital technologies.
Marketing, Quo Vadis?
Busacca, Bruno
2026
Abstract
Artificial intelligence is redefining marketing tools, processes, and skills, raising profound questions about the future role of the discipline. Starting from this scenario, a perspective is proposed that enhances the evolutionary resilience of marketing and reaffirms its strategic centrality. Indeed, marketing remains essential as a builder of trust, a generator of differentiation, and a guide to sensemaking processes. In doing all this, it contributes to sustainable development and inclusion, extending to the new inequalities generated by digital technologies.File in questo prodotto:
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