After a relatively slow policy intervention and scholarly take-up, recent developments created the urgency for massive efforts to implement and regulate telework in public organizations. We contribute to this debate through a systematic review of 120 studies across disciplines. Findings from our analysis reveal a few established antecedents of telework, including individual characteristics like family responsibilities and expected productivity, but also organizational aspects like supportive leadership, and contextual features like natural disasters. Self-reported productivity and work-life balance stand out as telework's most widely studied outcomes, although evidence is often conflicting when coming to the effects of telework. We present our results by distinguishing pre- and post-pandemic findings. Complementing our systematic review, we engage in a generative exercise by identifying emerging debates on telework in public bureaucracies. We conclude by indicating future research directions.

Telework in public organizations: a systematic review and research agenda

Mele, Valentina;Belardinelli, Paolo
;
2023

Abstract

After a relatively slow policy intervention and scholarly take-up, recent developments created the urgency for massive efforts to implement and regulate telework in public organizations. We contribute to this debate through a systematic review of 120 studies across disciplines. Findings from our analysis reveal a few established antecedents of telework, including individual characteristics like family responsibilities and expected productivity, but also organizational aspects like supportive leadership, and contextual features like natural disasters. Self-reported productivity and work-life balance stand out as telework's most widely studied outcomes, although evidence is often conflicting when coming to the effects of telework. We present our results by distinguishing pre- and post-pandemic findings. Complementing our systematic review, we engage in a generative exercise by identifying emerging debates on telework in public bureaucracies. We conclude by indicating future research directions.
2023
2023
Mele, Valentina; Belardinelli, Paolo; Bellé, Nicola
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/4061999
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