This special issue of GPPG is concerned with the impact of digital transformation and of artificial intelligence (AI) upon the design, management and delivery of public services. This is a significant issue for effective public services as we move deep into the twenty-first century.
Digital transformation, artificial intelligence and effective public services: challenges and opportunities
Osborne, Stephen P.;Cucciniello, Maria;Nasi, Greta;
2022
Abstract
This special issue of GPPG is concerned with the impact of digital transformation and of artificial intelligence (AI) upon the design, management and delivery of public services. This is a significant issue for effective public services as we move deep into the twenty-first century.
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