Organizational capacity is required to explain what it takes for local governments to succeed in their digital transformation. However, the current literature largely ignores how local governments are adapting their organizational dynamics in order to change. This paper aims to contribute to better understanding how local governments enhance their organizational capacity to achieve digital transformation. We conduct a comparative case study that includes three cases of digital transformation through smart city initiatives in Milan, Barcelona, and Munich. Our findings show that these cities made decisions to enhance specific attributes of their organizational capacity mainly related to the dimensions of management (having a strategy, leadership, and a dedicated unit) and collaboration (public-private partnerships, collaboration with citizens, collaboration with other levels of government).

The role of organizational capacity to foster digital transformation in local governments: the case of three European smart cities

Nasi, Greta
;
Cucciniello, Maria;Hiedemann, Alexander M.
2022

Abstract

Organizational capacity is required to explain what it takes for local governments to succeed in their digital transformation. However, the current literature largely ignores how local governments are adapting their organizational dynamics in order to change. This paper aims to contribute to better understanding how local governments enhance their organizational capacity to achieve digital transformation. We conduct a comparative case study that includes three cases of digital transformation through smart city initiatives in Milan, Barcelona, and Munich. Our findings show that these cities made decisions to enhance specific attributes of their organizational capacity mainly related to the dimensions of management (having a strategy, leadership, and a dedicated unit) and collaboration (public-private partnerships, collaboration with citizens, collaboration with other levels of government).
2022
2022
Gasco-Hernandez, Mila; Nasi, Greta; Cucciniello, Maria; Hiedemann, Alexander M.
File in questo prodotto:
File Dimensione Formato  
1-s2.0-S2664328622000481-main.pdf

accesso aperto

Descrizione: In press - Journal pre proof
Tipologia: Documento in Pre-print (Pre-print document)
Licenza: Creative commons
Dimensione 931.47 kB
Formato Adobe PDF
931.47 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/4050465
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 15
  • ???jsp.display-item.citation.isi??? ND
social impact