The article presents a study which examines the role of interpersonal citizenship behaviors (ICB), actions directed toward coworkers and focused on voluntarily assistance for individuals in need. A survey of employees at a world-chassis manufacturer based in Europe was conducted on prototypicality, performance and recipient of ICB, and advice and friendship in-degree centrality. The study reveals that ICB attitude mediates both job attitudes and the recipient of ICB. The implications of the study on future research is also discussed.
Interpersonal citizenship behaviors (ICB): the role of icb attitude and members' prototypicality
Monti Alberto;Bergami Massimo
2014
Abstract
The article presents a study which examines the role of interpersonal citizenship behaviors (ICB), actions directed toward coworkers and focused on voluntarily assistance for individuals in need. A survey of employees at a world-chassis manufacturer based in Europe was conducted on prototypicality, performance and recipient of ICB, and advice and friendship in-degree centrality. The study reveals that ICB attitude mediates both job attitudes and the recipient of ICB. The implications of the study on future research is also discussed.
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