This paper examines the characteristics of management control systems in knowledge-intensive firms. A field research conducted in three project teams of a software firm shows the relevance of knowledge complexity in explaining the variation of management control systems.
Dealing with uncertainty in knowledge-intensive firms: the role of management control systems as knowledge integration mechanisms
DITILLO, ANGELO
2004
Abstract
This paper examines the characteristics of management control systems in knowledge-intensive firms. A field research conducted in three project teams of a software firm shows the relevance of knowledge complexity in explaining the variation of management control systems.
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