Third sector organizations (TSOs) have emerged as key players in the delivery of public services to assist jobless people to improve their employability and move from welfare to work. Drawing on in-depth research with employability providers in Scotland, this article explores how TSOs have responded to the challenges of a rapidly changing public services environment. Specifically, we use the concept of the 'New Public Governance' to explore TSOs' relationships with UK, devolved and local government stakeholders. TSOs demonstrated a pragmatic approach to shaping their services to reflect the priorities of public funders, and identified some opportunities arising from the new emphasis on 'localism'. However, the evidence suggests that opportunities for collaboration at times remained constrained by certain forms of 'contractualism' and top-down performance management. Based on the evidence, lessons for future policy and practice are considered.

The 'new public governance' and employability services in an era of crisis: challenges for third sector organizations in Scotland

OSBORNE, STEPHEN PETER;
2014

Abstract

Third sector organizations (TSOs) have emerged as key players in the delivery of public services to assist jobless people to improve their employability and move from welfare to work. Drawing on in-depth research with employability providers in Scotland, this article explores how TSOs have responded to the challenges of a rapidly changing public services environment. Specifically, we use the concept of the 'New Public Governance' to explore TSOs' relationships with UK, devolved and local government stakeholders. TSOs demonstrated a pragmatic approach to shaping their services to reflect the priorities of public funders, and identified some opportunities arising from the new emphasis on 'localism'. However, the evidence suggests that opportunities for collaboration at times remained constrained by certain forms of 'contractualism' and top-down performance management. Based on the evidence, lessons for future policy and practice are considered.
C., Lindsay; Osborne, STEPHEN PETER; S., Bond
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11565/3975725
 Attenzione

Attenzione! I dati visualizzati non sono stati sottoposti a validazione da parte dell'ateneo

Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 52
  • ???jsp.display-item.citation.isi??? 45
social impact