Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.

Handbook of innovation in public services

OSBORNE, STEPHEN PETER;
2013

Abstract

Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice.
Edward Elgar Publishing
9781849809740
Osborne, STEPHEN PETER; L., Brown
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/3975586
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