Consumers often touch products, and such haptic exploration can improve consumers’ evaluations of the product. We tested whether cross-modal priming might contribute to this effect. Under the guise of a weight judgment task, which served as a haptic prime, we had blindfolded participants grasp familiar products (e.g., a Coca Cola bottle). We then had participants visually identify the brand name as quickly as possible (Experiments 1 and 2), list the first beverage brands that come to mind (Experiment 3), or choose between beverage brands as reward for participation (Experiment 4). Haptic exposure facilitated visual recognition of the given brand, and increased participants’ consideration and choice of that brand. Moreover, this haptic priming was brand-specific and occurred even among participants who did not consciously identify the prime brand. These results demonstrate that haptic brand identities can facilitate recognition, consideration, and brand choice, regardless of consumers’ conscious awareness of this haptic priming.

Touch and go: merely grasping a product facilitates brand perception and choice

ESTES, ZACHARY
2015

Abstract

Consumers often touch products, and such haptic exploration can improve consumers’ evaluations of the product. We tested whether cross-modal priming might contribute to this effect. Under the guise of a weight judgment task, which served as a haptic prime, we had blindfolded participants grasp familiar products (e.g., a Coca Cola bottle). We then had participants visually identify the brand name as quickly as possible (Experiments 1 and 2), list the first beverage brands that come to mind (Experiment 3), or choose between beverage brands as reward for participation (Experiment 4). Haptic exposure facilitated visual recognition of the given brand, and increased participants’ consideration and choice of that brand. Moreover, this haptic priming was brand-specific and occurred even among participants who did not consciously identify the prime brand. These results demonstrate that haptic brand identities can facilitate recognition, consideration, and brand choice, regardless of consumers’ conscious awareness of this haptic priming.
2015
Streicher, Mathias C.; Estes, Zachary
File in questo prodotto:
File Dimensione Formato  
Acceptance_Letter.JPG

non disponibili

Tipologia: Allegato per valutazione Bocconi (Attachment for Bocconi evaluation)
Licenza: NON PUBBLICO - Accesso privato/ristretto
Dimensione 114.88 kB
Formato JPEG
114.88 kB JPEG   Visualizza/Apri   Richiedi una copia
Streicher & Estes.docx

non disponibili

Tipologia: Documento in Pre-print (Pre-print document)
Licenza: NON PUBBLICO - Accesso privato/ristretto
Dimensione 157.84 kB
Formato Microsoft Word XML
157.84 kB Microsoft Word XML   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11565/3956521
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 11
  • ???jsp.display-item.citation.isi??? 12
social impact