Misurare la performance della logistica del farmaco: applicazione di una metodologia a due casi studio

The work presents a methodological framework for the analysis of costs and benefits of innovation in healthcare logistics. The framework is applied to drug logistic models into two hospital sites with different systems. One hospital is characterized by the introduction of advanced technologies and the unit dose system for drugs distribution, while the other one is based on a traditional logistic system. The performance comparison is conducted according to four dimensions: quality, costs, benefits and patient safety. The unit dose system shows relevant advantages in terms of costs and patient safety. The introduction of logistic technologies implies organizational and cultural changes and a strong investment at the beginning, but the benefits in terms of efficiency and improvement of patient safety are relevant