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EnglishMost Electronic Document and Records Management Systems (EDRMS) were initially developed to help professional records managers with the management of paper-based records. EDRMS are now also used by knowledge professionals throughout organisations to locate records and information needed for their work. In this paper, we draw on our findings of a field study on the information seeking behaviour of 40 EDRMS users in 4 organisations that used 4 different EDRMS, to provide Records Managers (RMs) with the managerial challenges they need to consider to better serve their EDRMS users.
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http://hdl.handle.net/11565/1043791| Titolo: | EDRMS users' information seeking behaviour: Managerial challenges for records managemers |
| Data di pubblicazione: | 2008 |
| Autori interni: | KLOBAS, JANE |
| Autori: | P. Singh; J. E. Klobas; K. Anderson |
| Rivista: | BULLETIN- RECORDS MANAGEMENT SOCIETY |
| Abstract: | Most Electronic Document and Records Management Systems (EDRMS) were initially developed to help professional records managers with the management of paper-based records. EDRMS are now also used by knowledge professionals throughout organisations to locate records and information needed for their work. In this paper, we draw on our findings of a field study on the information seeking behaviour of 40 EDRMS users in 4 organisations that used 4 different EDRMS, to provide Records Managers (RMs) with the managerial challenges they need to consider to better serve their EDRMS users. |
| Appare nelle tipologie: | 01 - Articolo su rivista Scientifica |
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