Banking is a leading industry in the development of e-business and e-banking grows rapidly due to the numerous potential benefits associated with it. E-banking brings up unique types of challenges and requires innovative integration solutions as Service Oriented Architecture (SOA). Integration is one of the most important challenges for e-banking success and many issues related to this area remain unexplored. In addressing integration issues, SOA has emerged and adopted by many banks. Nevertheless, numerous banks fail to achieve the benefits from SOA adoption for various reasons. Literature suggests that one of the reasons is attributed to the lack of understanding benefits associated with successful SOA adoption. For this reason, the absence of a methodological framework that would explain benefits affecting SOA adoption in e-banking forms an important research problem that requires deeper investigation. This paper attempts to fill in this literature void by (a) identifying and analyzing e-banking benefits, (b) identifying and analyzing SOA benefits, (c) proposing a conceptual framework, (d) testing this conceptual framework in a large European Bank and (e) revising this conceptual framework by incorporating new findings. Such a conceptual framework of benefits affecting SOA adoption in e-banking is essential for banks to make right and robust decisions, realizing benefits associated with SOA adoption in e-banking.
An Investigation of Benefits Affecting SOA Adoption in e-Banking
MORABITO, VINCENZO
2014
Abstract
Banking is a leading industry in the development of e-business and e-banking grows rapidly due to the numerous potential benefits associated with it. E-banking brings up unique types of challenges and requires innovative integration solutions as Service Oriented Architecture (SOA). Integration is one of the most important challenges for e-banking success and many issues related to this area remain unexplored. In addressing integration issues, SOA has emerged and adopted by many banks. Nevertheless, numerous banks fail to achieve the benefits from SOA adoption for various reasons. Literature suggests that one of the reasons is attributed to the lack of understanding benefits associated with successful SOA adoption. For this reason, the absence of a methodological framework that would explain benefits affecting SOA adoption in e-banking forms an important research problem that requires deeper investigation. This paper attempts to fill in this literature void by (a) identifying and analyzing e-banking benefits, (b) identifying and analyzing SOA benefits, (c) proposing a conceptual framework, (d) testing this conceptual framework in a large European Bank and (e) revising this conceptual framework by incorporating new findings. Such a conceptual framework of benefits affecting SOA adoption in e-banking is essential for banks to make right and robust decisions, realizing benefits associated with SOA adoption in e-banking.
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