We contend that, by integrating research findings across multiple studies, meta-analysis in service research is a powerful tool to achieve conceptual clarity and integrate various disciplinary perspectives into a coherent theoretical framework that provides a rigorous explanation of service phenomena. In this paper we focus mainly on the theory building function of meta-analyses. We start with a brief discussion of the benefits of meta-analyses for research, followed by an overview of its core steps, and show, through an example, how meta-analysis can be used for theoretical advancement.

Building on the past: advancing theory in services through meta-analysis

ORDANINI, ANDREA
2016

Abstract

We contend that, by integrating research findings across multiple studies, meta-analysis in service research is a powerful tool to achieve conceptual clarity and integrate various disciplinary perspectives into a coherent theoretical framework that provides a rigorous explanation of service phenomena. In this paper we focus mainly on the theory building function of meta-analyses. We start with a brief discussion of the benefits of meta-analyses for research, followed by an overview of its core steps, and show, through an example, how meta-analysis can be used for theoretical advancement.
2016
2016
Orsingher, Chiara; Hogreve, Jens; Ordanini, Andrea
File in questo prodotto:
File Dimensione Formato  
Letter JOSM 2015.pdf

non disponibili

Descrizione: lettera di accettazione
Tipologia: Allegato per valutazione Bocconi (Attachment for Bocconi evaluation)
Licenza: NON PUBBLICO - Accesso privato/ristretto
Dimensione 79.68 kB
Formato Adobe PDF
79.68 kB Adobe PDF   Visualizza/Apri
Building on the past_OHO submitted.pdf

non disponibili

Descrizione: articolo accettato
Tipologia: Documento in Pre-print (Pre-print document)
Licenza: NON PUBBLICO - Accesso privato/ristretto
Dimensione 248.01 kB
Formato Adobe PDF
248.01 kB Adobe PDF   Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11565/3984974
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 12
  • ???jsp.display-item.citation.isi??? 10
social impact