Sfoglia per Autore NANNI, ANASTASIA
Mostrati risultati da 1 a 7 di 7
Making words speak: leveraging consumer insights from online review text to improve service quality
2018 Ordanini, Andrea; Srinivasan, Raji; Nanni, Anastasia
The featuring phenomenon in music: how combining artists of different genres increases a song’s popularity
2018 Ordanini, Andrea; Nunes, Joseph C.; Nanni, Anastasia
When technology hurts: unexpected evidences from a multimethod analysis in high-touch services
2019 Nanni, Anastasia; Ordanini, Andrea
Less is more in FMCG packaging? Consumer reactions on overpack elimination
2021 Prestini, Stefano; Giambastiani, Gaia; Nanni, Anastasia
Divergent Effects of Technological Solutions in Services
2021 Nanni, Anastasia
Technology in service
2022 Nanni, Anastasia; Ordanini, Andrea
Unintended consequences of in-store technology for frontline employees: an empirics-first approach
2025 Nanni, Anastasia; Ordanini, Andrea
Mostrati risultati da 1 a 7 di 7
Legenda icone
- file ad accesso aperto
- file disponibili sulla rete interna
- file disponibili agli utenti autorizzati
- file disponibili solo agli amministratori
- file sotto embargo
- nessun file disponibile